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SHIPPING POLICIES
Same Day Shipping requires an order to be submitted before Shipping Cut Off Times (listed below), including Next Day Air and expedited order requests.
Orders placed on weekends or National Holidays will be shipped the following business day.
RETURN POLICIES
To obtain return authorization for items purchased using our website, please call our Web Orders Sales Representative at 812-502-7676.
Many new, uninstalled items returned to us will be subject to a Restocking Fee, depending upon the reason for the return. Restocking fees are imposed for returns which are not caused by RRP or shipper (e.g., you changed your mind or you ordered the wrong part). Restocking fees are not imposed for returns caused by RRP or our shipper (e.g., we shipped you a different part than what you ordered or your order was damaged during shipping). Restocking fees can be 15% or more, depending on the elapsed time between shipment and return. Items returned after 120 days from purchase date will not be accepted.
Return of products for warranty must be pre-approved by our Customer Service department. Approval for return is evident by issuance of a Call Tag or Returned Goods Authorization.